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360 Feedback Questions That Actually Work

Great feedback starts with great questions. Here are the proven 360 feedback questions organized by what you want to learn.

7 min read

Why the questions matter more than the process

A 360 feedback process is only as good as the questions it asks. Vague questions produce vague answers. Leading questions produce biased answers. The right questions — specific, thought-provoking, and honest — produce insights that change how you see yourself.

Here are proven 360 feedback questions organized by what you want to learn, drawn from established frameworks in psychology, leadership research, and organizational development.

Leadership & Presence

These questions assess how someone shows up as a leader — their vision, execution, and ability to develop others.

Rating scale questions:

  • This person creates a compelling vision that others want to follow
  • This person turns strategy into action effectively
  • This person develops and elevates the people around them
  • This person makes tough decisions with confidence and clarity
  • Open-ended questions:

  • What makes this person's leadership style unique?
  • What would make this person a more effective leader?
  • Describe a moment when this person demonstrated exceptional leadership — or failed to
  • Honesty & Transparency

    Inspired by radical transparency frameworks, these questions measure how direct and honest someone is.

    Rating scale questions:

  • This person says what they really think, even when it's uncomfortable
  • This person seeks out and welcomes critical feedback
  • This person admits mistakes openly rather than covering them up
  • This person values truth over being liked
  • Open-ended questions:

  • What is one thing this person avoids saying that they should?
  • How does this person react when they're wrong?
  • Emotional Intelligence

    These questions measure empathy, self-regulation, and awareness of emotional impact.

    Rating scale questions:

  • This person genuinely understands what others are feeling
  • This person stays composed under pressure
  • This person is aware of how their mood affects those around them
  • This person handles conflict with grace and maturity
  • Open-ended questions:

  • Describe a moment when this person showed exceptional empathy — or failed to
  • How does this person's emotional state impact the team?
  • Communication & Influence

    These assess clarity, listening ability, and persuasiveness.

    Rating scale questions:

  • This person communicates ideas clearly and memorably
  • This person listens deeply — not just waiting for their turn to talk
  • This person adapts how they communicate for different audiences
  • Open-ended questions:

  • What could this person do to be more persuasive or clear?
  • How would you describe this person's communication style? (Direct, warm, analytical, storytelling, quiet but impactful)
  • Character & Values

    These questions assess integrity — the alignment between stated values and actual behavior.

    Rating scale questions:

  • This person acts with integrity, even when nobody's watching
  • This person's actions match their words
  • This person treats everyone with equal respect regardless of status
  • Open-ended questions:

  • Describe a time this person stood up for what's right — or didn't
  • Which values does this person embody most?
  • Deep Self-Awareness (The Mirror)

    For people who want the deepest possible self-knowledge, these questions go beyond professional competencies:

  • What is this person's core essence — the quality that defines them at their best?
  • What are this person's greatest strengths — the abilities that set them apart?
  • What is this person's downfall — the pattern or tendency that holds them back?
  • What is this person's shadow — the side of them that others rarely see or that they may not acknowledge?
  • In one sentence, what should this person hear that nobody tells them?
  • Self-assessment questions

    The most powerful 360 processes include a self-assessment, where you answer parallel questions about yourself. The gap between your self-rating and others' ratings reveals your blind spots.

    Examples:

  • I say what I really think, even when it's uncomfortable
  • I am good at recognizing and managing my emotions in the moment
  • I consistently act in alignment with my core values
  • What truth about yourself are you avoiding?
  • What side of yourself do you hide or struggle to accept?
  • Tips for choosing questions

  • Match questions to goals. Don't use leadership questions for someone focused on personal growth. Don't use deep psychological questions for a routine team check-in.
  • Mix scales with open-ended. Rating scales show patterns. Open-ended questions provide the stories and specifics that make those patterns real.
  • Include self-assessment parallels. The blind spot analysis — comparing self vs. others — is often the most valuable part of a 360.
  • Don't ask too many. 6-10 questions is the sweet spot. More than that and respondents rush through, giving shallow answers to get it done.
  • Use proven frameworks. Resist the urge to write all your own questions. Validated frameworks have been tested across thousands of people and refined to get the most honest, useful responses.
  • Ready to see yourself clearly?

    Start a 360 feedback cycle with Shine. Choose from 6 curated frameworks, invite your people, and get AI-synthesized insights in days.

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